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service philosophy process

Service Philosophy & Process

The Freedom of Feeling Secure

The vision of TeamSignal Security is to provide a full suite of world-class and industry-leading security services for residential, commercial, retail and institutional customers because, quite simply, we believe safety is a basic human right and need. We have developed a service philosophy and process to ensure you receive the right solution for your needs.

The promise of TeamSignal Security is to provide customised solutions so that individuals, businesses, neighbourhoods and communities can pursue their passions in life openly, freely and joyfully. Without the freedom of feeling secure, our passions cannot be fully enjoyed.

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This peace of mind comes from our proven service philosophy and process.

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TeamSignal provides a niche service, so we know that a single approach can’t be applied to every property in every situation. Our promise begins with first listening to your needs and learning your desired outcomes. This helps us to create a customised solution unique to your needs and the needs of your property and personnel. Next, we conduct a full site assessment which brings in the expertise and recommendations of our trained staff. We won’t propose a generic solution, but instead one that is tailored to your needs and desires.

Our signature service is the roving patrol tour. An officer in a fully-branded vehicle is a strong visual deterrent for crime and mischief. The patrol tour also allows us to randomise our activity so that patterns can’t be predicted, yet all activity is fully traceable through our technology. We believe in verifiable security that is accountable, effective and results in a safe environment and peace of mind.

We are passionate about what we do, and we are here to serve our clients and provide peace of mind. Our service philosophy helps give your property what it needs. The best solutions are those that are crafted with these outcomes in mind.

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